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Privacy Policy

Last Updated: December 15th, 2020

Your privacy is important to us. This Privacy Policy describes our practices with respect to (i) the personal information we gather on our website and software; (ii) the way we use personal information internally; and (iii) our policy regarding sharing your personal information with others.

We are committed to processing your information in accordance with all applicable data protection laws and data protection codes of conduct. For purposes of this Privacy Policy, "Personal Information" means any information that, by itself or in combination with other information, identifies or can reasonably be used to identify an individual or household, such as name, email address, IP address, telephone number, address, billing information or date of birth. Personal Information does not include information that is anonymized. The term Processing means any operation or set of operations which is performed on Personal Information, whether or not by automated means, such as collection, use, organization, storage, alteration or destruction, disclosure, or transfer.


By submitting Personal Information and other information, you consent to the Processing of such information in accordance with the terms of this Privacy Policy.

You may withdraw this consent at any time by notifying us at, or by writing to Visicon, Attn: Privacy Advocate, 340 E 77th St., New York, NY, 10075, or calling 1-347-454-6229.


Generally, you may browse our website without directly providing any Personal Information (though we may automatically collect certain non-sensitive information as described further below, such as IP Address and log information). However, we may ask that you provide information, including, without limitation, Personal Information, at various times and locations through our site or software. For example, if you decide to register to download our software, you will be asked to provide information such as your name and email address. When using forms on our website or software to communicate with us, you may choose to provide other Personal Information, such as your name, company name, mailing address, phone number, and email address. We may collect and store any Personal Information you input into our website or software.


We take commercially reasonable steps to protect your Personal Information when you transmit it from your computer to our website or software and to protect such information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. You should keep in mind that no Internet transmission is ever 100% secure or error-free. In particular, e-mail sent to or from our website or software may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail. Where you use passwords, ID numbers, or other special access features on our website or software, it is your responsibility to safeguard them.


We may collect the following types of information about you:

  • contact and company information to allow us to communicate with you, such as name, email address, telephone number, physical address;
  • technical information to allow us to service and support users of our software, such as Username and Password, System information (Internet Protocol (IP) Address; Central Processing Unit (CPU), Graphics Processing Unit (GPU), GPU Driver, Operating System, Random Access Memory (RAM), Pixels per Inch (PPI), Screen Resolution, Hardware Fingerprint), and product usage (use log, version and general categories of the software functionality accessed).


We may collect information you provide to us directly, such as when you register with our website or software, voluntarily provide it through your interaction with our website or software, or communicating with us. We may combine information we receive from the various sources described in this Privacy Policy with Personal Information and use or disclose it for the purposes identified below.


We may use the information collected either directly from you or indirectly via multiple sources provided, individually or in an aggregate form, in order to:

  • contact you about our website or software;
  • notify you about important changes to our website or software;
  • monitor or improve use of our website or software;


With certain legal exceptions and limitations, you may exercise the following rights. We will not discriminate against you, in any manner prohibited by applicable law, for exercising these rights.

  • Access: You have the right to request information about the categories and specific Personal Information we have collected about you, the sources of Personal Information, the purpose for collecting the Personal Information. You may request this information at the contact information above.
  • Deletion: You may request that we delete your Personal Information.
  • Correction: You have the right to ask us to correct your Personal Information.

You may exercise these rights by sending us an email at, writing to us at, or by writing to Visicon, Attn: Privacy Advocate, 340 E 77th St., New York, NY, 10075, or calling 1-347-454-6229.  We will respond to any such requests within 30 days of receipt.


Personal Information will be stored for as long as the information is required to fulfill our legitimate business needs or the purposes for which the Personal Information was collected, or for such period as is required by law.


Data entered on our website or software are transferred to a server in the U.S. and stored there. Your data may be used by Visicon outside the European Union (EU) and the European Economic Area (EEA) including in the U.S. Please note that in countries outside the country in which you live, and in particular outside the EU/EEA, a different standard of data protection might apply than the standard that you are used to in your own country.


We may share your Personal Information with the categories of recipients described below:

  • Third party service providers or other entities that are involved in the operation of our website or software, help us provide you with our products and services, and that otherwise support our relationship with you (such as billing and account management). In such cases, our agreements with these third parties do not permit them to use or disclose Personal Information for purposes other than fulfilling those services.
  • Law enforcement, government agencies, or other regulators to comply with law or legal requirements, to enforce our agreements, and to protect our rights and the property or safety of Visicon, our users, or third parties.
  • Transactional parties if we, or some or all of our assets, are acquired by another entity, including through a sale or in connection with a bankruptcy.
  • Your employer or coworkers if you receive our products or services in connection with your employment.

We may also share Personal Information that has been anonymized or aggregated with third parties for any purpose.


Our website uses Google Analytics, a web analytics service provided by Google, Inc. (Google). Google Analytics uses cookies, which are text files placed on your computer, to help our website or software analyze how users use our website or software. The information generated by the cookie about your use of our website or software (including your IP address) will be transmitted to and stored by Google on servers in the U.S. If the IP anonymization is activated, Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement in the European Economic Area. In exceptional cases, the full IP address is sent to and shortened by Google servers in the U.S.

Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider. Google will not associate your IP address with any other data held by Google.

You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of our website. Furthermore, you can prevent Googles collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under:


Further information concerning the terms and conditions of use and data privacy can be found at:



Our website may contain links to other third-party sites. When you click on one of these links you are visiting a website operated by someone other than us and the operator of that website may have a different privacy policy. We are not responsible for their individual privacy practices, so we encourage you to investigate the privacy policies of such third-party operators.


Our website and software is not intended for children under 13 years of age. No one under age 13 may provide any information to us through our website or software. We do not knowingly collect Personal Information from children under 13. If you are under 13, do not access, use, or provide any information on our website or software or on or through any of its features. If we learn we have collected or received Personal Information from a child under 13 without parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us by sending us an email at, or by writing to Visicon, Attn: Privacy Advocate, 340 E 77th St., New York, NY, 10075, or calling 1-347-454-6229.


We welcome comments and questions regarding this Privacy Policy. Any such questions should be directed via e-mail to Additionally, you may make your request in writing to Visicon, Attn: Privacy Advocate, 340 E 77th St., New York, NY, 10075.